Shipments and returns

Your shipment

Packages are generally dispatched same day after receipt of payment and are shipped via DHL with tracking and drop-off with signature. If you prefer delivery by Postal Service with required signature for parcels up to 0.5 kg, the delivery time and safety of the shipment could be less convenient, please evaluate it before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

We do not charge handling and packing fees, only postage costs. Our DHL fares were negotiated for a minimum cost for printed matter. Transport fees vary according to total weight of the shipment. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes and envelopes are suitable and your items are well-protected. Recicled material is used whenever possible to help in environment protection and lowering costs.

Due to Customs regulations, returns are not possible. In case of a defective item, please contact us. Damage on transit is responsibility of the carrier, please contact us as soon as possible with details and pictures of the damages.